Unless you are a car mechanic yourself, Mechanic-on-Duty is for you. Take a few minutes and ask yourself if any of these things have ever happened to you.
You are standing at the counter of a service repair facility that has served you well for the past five years. However, this time you’re facing a fairly large repair bill. The service writer starts talking to you about your options. Do you know the difference in pricing and the quality implications of using either OEM new parts, aftermarket new parts or re-manufactured parts?
You take your vehicle to a trusted neighborhood repair facility to determine what that noise is coming from the rear of your car. Diagnosis: the left rear axle bearing and seal must be replaced. Written Estimate: $515.00. You don’t have time to have the repair done right then and there. The next day you take your vehicle to a trusted repair facility nearby your office. Diagnosis: the left rear disc brake caliper, rotor and pad need to be replaced. Written Estimate: $550.00. Who’s right? Which trusted repair facility do you trust?
You take your vehicle to a trusted repair facility for routine servicing and you are told that “aside from an oil change, your car needs it’s …………. replaced”. What should have been a $29.95 expenditure has just become a $719.95 estimate! What do you do next?
Your vehicle’s air conditioning is blowing hot air and the service facility owned and operated by the franchise dealer that sold you the car gives you a written estimate to replace your vehicle’s compressor and condenser for a total cost of $1600.00. Are you sure both parts must be replaced? What diagnostic technique was utilized? And are you being charged a fair price?
Your transmission seems to be a bit sluggish. You take your vehicle to a nationally recognized transmission service repair facility. You are told that your transmission must be re-built at an estimated cost of $3,200.00. Has your vehicle’s transmission been properly and correctly diagnosed? What does re-built mean?
You are away on vacation and the catalytic converters on your six year old SUV must be replaced. This independent repair facility is unknown to you, but seems trustworthy and has indeed properly diagnosed the problem. They can do the job right now for $1,000.00. Do you know that federal law requires the vehicle’s manufacturer to undertake this repair if the car is less than eight years old (from the original in-service date) and has less than 80,000 miles on the odometer?
You paid $1,500.00 for a three year extended service contract when you purchased your pre-owned vehicle nine months ago. You have serviced the vehicle regularly and now the engine has failed. You have all your maintenance records and you followed the procedures for opening a claim. However, the warranty company declines to pay your claim for reasons you do not understand. How do you best represent your financial interests under these circumstances?
With membership in MOD, you can contact us as often as you need and we will help you with all your auto repair needs. Let MOD be your Mechanic-on-Duty.
|