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Posts Tagged ‘advocate’
Friday, June 11th, 2010
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Listen to one of our members talk about almost over paying for a transmission repair. Once Stavra called us with the repair bill estimate MOD went to work, found a local repair shop and negotiated the repair for a reasonable rate. MOD not only saved our member money on the repair but she was also considering buying a new car! Now for a lot less our member got to keep the car she has always loved: good-as-new!
What are you about to over pay for? Repairs come up suddenly.
Mechanic-on-Duty specializes in dealing directly with the repair facility – on your behalf.
Estimate: $7029.55
MOD’s Negotiated Repair: $2250.00
Member Saved: $4779.55
The Tax on the original estimate alone was over $450.00!
Tags: advocate, Auto experts, auto repair blog, Auto Repairs, Auto Resource, brakes, motorist's advocate, roadside assistance, Save Money on Auto Repairs, tires, transmission, working mom
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Friday, May 28th, 2010
New Jersey Grass Roots:
Mechanic-on-Duty most recently launched a business relationship with Ocean County College, located in our own hometown headquarters.
Ocean County College (OCC) is a two year public school located in Toms River, New Jersey. The OCC faculty support students in their educational endeavors, challenging them every step of the way. For this reason, Mechanic-on-Duty has endorsed OCC through the Rewards Program. We hope the Full Time Faculty, Alumni and Continuing Education Students take advantage of our generous discount.
Congrats to the class of 2010!!
Tags: advocate, Auto experts, Auto Repair, motorist's advocate, Ocean County College Auto Repair Auto experts
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Thursday, May 27th, 2010
New Jersey Grass Roots:
Mechanic-on-Duty welcomes the largest healthcare university in the nation, the University of Medicine and Dentistry of New Jersey’s School of Health Related Professionals (SHRP).
The SHRP students, alumni, faculty and staff strive to continuously improve the quality of healthcare in our local and global communities. While their exceptional skill and knowledge may be unparalleled in the healthcare industry, they have been matched in automotive repair industry! Mechanic-on-Duty promises quality care during auto repair. We’re a non-insurance consumer service which specializes in dealing directly with your mechanic-on your behalf. Our team of in-house certified technicians will help lower auto repair bills and ensure each vehicle receives first-class service with Repair Audit™ and Repair Chat™.
Tags: advocate, Auto experts, Auto Repair, Auto Repairs, motorist's advocate, School of Health Related Professionals, University of Medicine and Dentistry of New Jersey
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Thursday, April 29th, 2010
When scouting out a good mechanic, the very first thing to look for is a badge from The National Institute of Automotive Service Excellence (ASE). An ASE certified mechanic worked hard to pass the boards and will be very proud to show off their credentials.
Basically, this certification guarantees your mechanic has the knowledge and skill to perform any type of repair you might need: from a quick, simple fix to the most technical and intricate problem. Moreover, a certificate proves reliability, dedication and great work ethic.
The Code of Ethics proposed by this non-profit institution requests mechanics produce nothing but first-class workmanship; dedicate themselves to lifelong learning; use only safe, manufacturer approved materials; work only on necessary repairs; treat each vehicle as their own; correct mistakes made by other mechanics/facilities without damaging their reputation; conduct themselves so as to maintain a respectable ASE reputation; always work in best interests of car owner, employer and themselves (taken from www.ase.com)
If you have found an ASE technician that abides by the Code of Ethics, still be wary of his employer. The ASE cannot regulate or monitor their mechanics, nor do they have control over their workplaces. A mechanic could prepare an honest estimate and the shop owner could take that quote, add an extra hour of labor, overcharge for a part and hand the bill to you.
You can avoid inflated prices with a Motorist’s Advocate. Mechanic-on-Duty can find a trustworthy technician and repair facility. MOD will audit the bill and check for accurate Labor Time and Fair Pricing and if need be MOD will help negotiate the price of the repair on your behalf. At MOD, the technicians are ASE certified, adhere strictly to the Code of Ethics and are not swayed through personal, professional or financial means…guaranteed.
Tags: advocate, Auto experts, Auto Repair, Auto Repairs, Auto Resource, brakes, mechanic, motorist's advocate, roadside assistance, Save Money on Auto Repairs, tires, transmission
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Monday, December 28th, 2009
From the time I enrolled over the phone, right through to the first repair issue I discussed with a MOD tech, I have felt like I’m talking to a friend. That alone is great. But just this weekend MOD referred me to a nearby auto shop and I saved $575.00 on my repair. I would recommend their services to anyone and in fact I have already done so. MOD really cares.
Jeff J.
Brick, NJ
Tags: advocate, Auto experts, Auto Repair, auto repair blog, Auto Repairs, brakes, consumer service, mechanic, mod, motorist's advocate, roadside assistance, Save Money on Auto Repairs, transmission
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Monday, December 28th, 2009
I joined Mechanic-on-Duty because they told me that with their Repair Chat service they would be able to answer any auto related question I might have. It turned out I needed help with the purchase of a used car. Whenever I saw a car that interested me, I just called MOD and they told me the wholesale price for that car a recent auctions across the United States. It’s great having an insider’s look and feeling as though you’re making an informed decision. I tested MOD’s service as a monthly member and now I’m an annual member.
Pamela R.
Glendale, AZ
Tags: advocate, Auto experts, Auto Repair, auto repair blog, Auto Repairs, Auto Resource, mod, motorist's advocate, roadside assistance, Save Money on Auto Repairs, tires
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Wednesday, December 23rd, 2009
(MOD’s ultimate goal is to be the first call motorists make when they think they have an auto related question or issue! Its the most important call they will ever make.)
December 23, 2009, The Motorist’s Advocate™ announces it has employed the social networking capabilities of facebook, youtube and twitter to reach new subscribers and provide deeper subscriber communication and experience. The Motorist’s Advocate™ the expert in the automotive field of maintenance and repair will be broadcasting to audiences from all walks of life information that they will find useful when it comes to saving money on auto repairs and servicing. Opening better communication with members is also key in acquiring feedback from users of the services going forward. Now communicating with fans of our facebook page as it grows and with followers on our twitter page has just become easier. Links to our tweets and postings are available on the bottom of our home page. Members are also encouraged to post any auto related experience on our blog, signing up is simple. The best part of our service is: once you are a member you can call as often as you like!
Auto repairs represent one of the largest household expenses and the auto industry is only second in consumer complaints. Very little transparency exists in the auto industry and the industry likes it that way. The money you save on auto repairs can be put to better use elsewhere in your life. After all anyone who drives who is not a mechanic could benefit from the exclusive services Repair Audit™ and Repair Chat™ and optional 24 Hour Emergency Roadside Assistance offered by The Motorist’s Advocate™. MOD seeks to level the playing field for its subscribers. Operating nationally, The Motorist’s Advocate™ is a non-insurance consumer service that does not generate any revenue from any auto repair industry sources.
Now that the ground work is in place, during the upcoming year 2010 MOD will also post “special limited time offers” and announce new services as they come on-line. Some special offers will only be made available through our social networking reach as they expand to other platforms. Also, going forward MOD will begin posting audio and video of satisfied member experiences.
While immediately we are proud to announce a new look for the home page www.mechaniconduty.com as-well-as the upgraded user interface of our enrollment form. Also NEW from MOD this year is the first video “The Founding of the Motorist’s Advocate™, presented by: MOD’s CEO and the production of a first “of more to come” industrial videos that is now central to the home page experience. “There is not one single wasted second in our new national ad campaign video – How MOD Works” said Martin Conlon Founder and CEO. How MOD Works aired nationally on the ION Network.
“It is well known by most Americans that most motorist are cost sensitive and even more rip-off sensitive to overpaying for auto repairs that they wait till the last second to perform the repair and more often the unchecked issue will worsen as the miles and pot holes pile up. That’s how accidents can happen. MOD aims to help people realize they didn’t have to generally pay the outrageous fees they originally associate with repairs. We all know someone who has felt like they over paid for a repair, reaching out to these people before they have an automotive issue is a driving force. I am so excited for the future of our expansion into the social media landscape!” Said Brian R. Schneider National Director – Sales and Marketing, “reaching new groups, bloggers and possible subscribers as we grow will be a key factor in 2010 and beyond, making full use of the web 2.0.” Knowing how to approach a repair or maintenance issue from the instance it is realized by the motorist is crucial in the path to saving money. MOD can answer any question in a timely friendly manor. (MOD’s ultimate goal is to be the first call motorists make when they think they have a auto related question or issue!)
The Motorist’s Advocate™ would like to express our warmest thanks to its current subscribers for supporting the money saving efforts we are breaking new ground with. Also thanks to the distribution partners already in place and doing business with us.
From The Motorist’s Advocate™: Happy Holidays and Happy New Year to all, and to all a good night “saving money on your auto repairs”… that is… Please, spread the word!
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Tags: advocate, Auto experts, Auto Repair, auto repair blog, Auto Repairs, Auto Resource, mod, motorist's advocate, Save Money on Auto Repairs, tires
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Wednesday, December 23rd, 2009
May 11, 2009 (Toms River, NJ) – Mechanic-on-Duty, The Motorist’s Advocate™, announced it has named Brian Roland Schneider National Director - Sales and Marketing. Mr. Schneider’s responsibilities are to establish direct and indirect sales channels as well as overseeing the marketing effort in support of these channels.
“Brian’s diverse sales and marketing background provided an excellent fit for us”, said Martin Conlon, Founder and CEO. “We are delighted to have someone of Brian’s caliber, experience and enthusiasm at Mechanic-on-Duty. Brian is committed to our goal of being The Motorist’s Advocate™, when it comes to members saving money on auto repairs of any nature.”
Prior to joining Mechanic-on-Duty, Mr. Schneider was one of the principal Factory Sales Representatives at the Viking Yacht Company™. He worked closely with highly successful clients as project manager during the manufacturing stage of custom, hi-performance luxury sport fishing yachts. Mr. Schneider also worked at Attik Design™ in Manhattan where he performed commercial production and branding for new and existing companies. Mr. Schneider got his start in the Schneider family owned business Collingwood Flea Market™ Farmingdale, NJ.
“Our Repair Audit™ and Repair Chat™ services are original and ground breaking, never before has so much personalized information been available to any motorist nationwide, the value proposition for MOD members is unique and over time will be as well known as roadside assistance is today” said Mr. Schneider. “Mechanic-on-Duty is a brilliant new service that offers motorists real time access to real people with real knowledge. More often than not, this will lead to real savings for our members.”
Mr. Schneider is a graduate of New Jersey City University and has attended the School of Visual Arts in New York. An avid saltwater sport fisherman, world traveler and conservationist, he is married and the very proud father of a newborn. Incidentally, Brian and his wife are members of Mechanic-on-Duty.
Since its founding in 2008, Mechanic-on-Duty has been the premier advocate for motorists when it comes to costly auto repairs. MOD does not generate any revenue from auto repair industry sources. To enroll online visit www.mechaniconduty.com or call MOD 1.888.690.5663.
For additional details, please contact: Sandra C. Warren, Director of Communications, Mechanic-on-Duty, LLC, 44 Washington Street, Toms River, NJ 08753 (1.888.691.8663 swarren@mechaniconduty.com)
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Tags: advocate, Auto experts, Auto Repair, Auto Repairs, Auto Resource, benefits, brakes, consumer service, roadside assistance, Save Money on Auto Repairs
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Wednesday, December 23rd, 2009
Your best bet in holding the service facility accountable for their prices are the Repair Audit™ and Repair Chat™ exclusive from the original Motorist’s Advocate™.
Repair Audit™ – As the Motorist’s Advocate™, when a MOD specialist undertakes a Repair Audit and speaks with a service repair industry representative on behalf of a member, three considerations are paramount: is the vehicle being properly diagnosed; does the repair facility’s estimated cost to repair the vehicle represent a fair price; and is the vehicle at the right type of facility given the nature of the repair. In order to avail yourself of this service just give your MOD membership card to the service writer at the repair facility and ask them to call MOD at 1-888-691-1663 before undertaking any repair work. MOD always engages the repair facility representative in a positive and polite manner and, importantly, as someone who knows the business as well as they do.
Repair Chat™– Contact MOD as often as you like. Our professional team will attempt to assist you with all your basic auto repair questions. Whether this might relate to vehicle servicing and maintenance schedules, to manufacturer’s recall notices and technical service bulletins or to just plain inquiries concerning what could be wrong with your car. Many members also call to discuss replacement or new parts pricing for items as varied as tires, GPS systems, C/D players etc. We’ll try to let our knowledge and experience serve you whenever you need it.
Tags: advocate, Auto experts, Auto Repairs, Auto Resource, consumer service, Save Money on Auto Repairs
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Monday, December 21st, 2009
Unless you are a car mechanic yourself, Mechanic-on-Duty is for you. Take a few minutes and ask yourself if any of these things have ever happened to you.
You are standing at the counter of a service repair facility that has served you well for the past five years. However, this time you’re facing a fairly large repair bill. The service writer starts talking to you about your options. Do you know the difference in pricing and the quality implications of using either OEM new parts, aftermarket new parts or re-manufactured parts?
You take your vehicle to a trusted neighborhood repair facility to determine what that noise is coming from the rear of your car. Diagnosis: the left rear axle bearing and seal must be replaced. Written Estimate: $515.00. You don’t have time to have the repair done right then and there. The next day you take your vehicle to a trusted repair facility nearby your office. Diagnosis: the left rear disc brake caliper, rotor and pad need to be replaced. Written Estimate: $550.00. Who’s right? Which trusted repair facility do you trust?
You take your vehicle to a trusted repair facility for routine servicing and you are told that “aside from an oil change, your car needs it’s …………. replaced”. What should have been a $29.95 expenditure has just become a $719.95 estimate! What do you do next?
Your vehicle’s air conditioning is blowing hot air and the service facility owned and operated by the franchise dealer that sold you the car gives you a written estimate to replace your vehicle’s compressor and condenser for a total cost of $1600.00. Are you sure both parts must be replaced? What diagnostic technique was utilized? And are you being charged a fair price?
Your transmission seems to be a bit sluggish. You take your vehicle to a nationally recognized transmission service repair facility. You are told that your transmission must be re-built at an estimated cost of $3,200.00. Has your vehicle’s transmission been properly and correctly diagnosed? What does re-built mean?
You are away on vacation and the catalytic converters on your six year old SUV must be replaced. This independent repair facility is unknown to you, but seems trustworthy and has indeed properly diagnosed the problem. They can do the job right now for $1,000.00. Do you know that federal law requires the vehicle’s manufacturer to undertake this repair if the car is less than eight years old (from the original in-service date) and has less than 80,000 miles on the odometer?
You paid $1,500.00 for a three year extended service contract when you purchased your pre-owned vehicle nine months ago. You have serviced the vehicle regularly and now the engine has failed. You have all your maintenance records and you followed the procedures for opening a claim. However, the warranty company declines to pay your claim for reasons you do not understand. How do you best represent your financial interests under these circumstances?
With membership in MOD, you can contact us as often as you need and we will help you with all your auto repair needs. Let MOD be your Mechanic-on-Duty.
Tags: advocate, Auto experts, Auto Repair, Auto Repairs, Auto Resource, motorist's advocate, roadside assistance, Save Money on Auto Repairs
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