Posts Tagged ‘Auto experts’
Friday, May 28th, 2010
New Jersey Grass Roots:
Mechanic-on-Duty most recently launched a business relationship with Ocean County College, located in our own hometown headquarters.
Ocean County College (OCC) is a two year public school located in Toms River, New Jersey. The OCC faculty support students in their educational endeavors, challenging them every step of the way. For this reason, Mechanic-on-Duty has endorsed OCC through the Rewards Program. We hope the Full Time Faculty, Alumni and Continuing Education Students take advantage of our generous discount.
Congrats to the class of 2010!!
Wednesday, May 26th, 2010
Martin Conlon Founder and CEO interview on WOBM FM. What is MOD and how does it work?
Mechanic-on-Duty, The Motorist’s Advocate™ specializes in dealing directly with your auto mechanic and does not take any money from the auto repair industry. If your not a member of MOD, ask your self: “what am I over paying for”.
Thursday, April 29th, 2010
When scouting out a good mechanic, the very first thing to look for is a badge from The National Institute of Automotive Service Excellence (ASE). An ASE certified mechanic worked hard to pass the boards and will be very proud to show off their credentials.
Basically, this certification guarantees your mechanic has the knowledge and skill to perform any type of repair you might need: from a quick, simple fix to the most technical and intricate problem. Moreover, a certificate proves reliability, dedication and great work ethic.
The Code of Ethics proposed by this non-profit institution requests mechanics produce nothing but first-class workmanship; dedicate themselves to lifelong learning; use only safe, manufacturer approved materials; work only on necessary repairs; treat each vehicle as their own; correct mistakes made by other mechanics/facilities without damaging their reputation; conduct themselves so as to maintain a respectable ASE reputation; always work in best interests of car owner, employer and themselves (taken from www.ase.com)
If you have found an ASE technician that abides by the Code of Ethics, still be wary of his employer. The ASE cannot regulate or monitor their mechanics, nor do they have control over their workplaces. A mechanic could prepare an honest estimate and the shop owner could take that quote, add an extra hour of labor, overcharge for a part and hand the bill to you.
You can avoid inflated prices with a Motorist’s Advocate. Mechanic-on-Duty can find a trustworthy technician and repair facility. MOD will audit the bill and check for accurate Labor Time and Fair Pricing and if need be MOD will help negotiate the price of the repair on your behalf. At MOD, the technicians are ASE certified, adhere strictly to the Code of Ethics and are not swayed through personal, professional or financial means…guaranteed.
Friday, April 23rd, 2010
I can understand how some people can take their personal health for granted. If there isn’t a problem; why worry? But not me- I’m different. I make conscious decisions everyday to live smart, healthy and strong. I prevent issues like obesity and illness through exercise, a nutritious diet, rest, regular doctors visits, and, of course, the occasional indulgence in a luxurious spa treatment. I am an expert in knowing what I can do to live a strong, happy and healthy life.
Still, I must admit, there are areas of my life which have been neglected. For instance, my sole means of transportation in life: to work, daycare, the gym and supermarket. Shouldn’t my car go out for a good drive, be properly fueled, receive regular check-ups and occasionally be pampered with a detail or wash?
Since I hooked up with Mechanic-on-Duty, I have become much more educated about my vehicle and what I can do to keep it long-lasting and strong. MOD would like me to share these two simple tips with you.
First and foremost, find a reputable, ASE accredited repair shop. Honest and credible mechanics will conduct all maintenance services according to manufacturer’s guidelines. They will look out for your best interests by documenting the type of repairs needed and when they ought to be completed.
Second, change your oil as often as the manufacturer recommends. Oil changes will keep engines strong and running for miles- even years longer. Oil changes are the least expensive and least time consuming form of routine car maintenance. Ironically, they are also the most overlooked and neglected form of car maintenance.
Thanks to Mechanic-on-Duty, I will make sure my vehicle is in the care of a trustworthy mechanic and receives regular oil changes. In following these two simple rules, you too can provide a better, longer life for your vehicle.
Friday, April 23rd, 2010
Everyone loves a sale; that’s why they are so hard to resist! Did you know most companies and unions offer exclusive sales to their employees? Find deals on cell phone service, jewelry, spa treatments, books, auto insurance, restaurants, theme parks, gym memberships, vacations and now…. Mechanic-on-Duty (MOD) memberships!
HR cannot always offer monetary incentives, but for the time being, these perks are a wonderful alternative! Mechanic-on-Duty is currently providing benefits for various companies, alumni associations, unions and colleges such as Meridian Health, NJ State Employees, NJ State Nurses Association and UMDNJ.
Our ASE certified mechanics will provide automotive consulting during auto repairs and purchases with either you and or your repair shop on your behalf. The repair services provided by MOD will provide for 1) an accurate diagnosis 2) at the right facility 3) at a fair price.
It gets even better…. MOD’s Roadside Assistance program will ensure motorists are always safe (and arrive at work on time!).
For more information about the MOD membership sale, check out the “Employee Benefits” tab on your company website. You will be pleasantly surprised to find your incentives extend far beyond basic health and dental coverage! If you cannot find us contact your HR representative or call 1 (888) 691-8663.
Thursday, April 22nd, 2010
Mechanic-on-Duty has started an online automotive trend! It seems websites are popping up left and right offering the similar services as MOD. And to tell you the truth, we feel flattered! However, we’d like to remind our readers to exercise caution while utilizing generic software programs and chat sites. Internet websites are not likely to provide direct access and communication with a certified and accredited mechanic or provide accurate, detailed information. MOD specialists will even help negotiate an appropriate repair and price on your behalf.
At MOD we test everything, we decided to try out one of these chat websites and entered some information about one of our employee’s vehicles. Since we have mechanics on staff, we already knew the car needed new brakes and rotors. However, we wanted to put these so-called ‘experts’ to the test. Could auto chat sites provide a better diagnosis than real mechanics with real knowledge and training?
Our employee was asked two questions:
Q1: What symptoms are you experiencing? (Please choose one: feel, see, hear, smell, and will not start)
A1: I hear it
Q2: What noise do you hear? (Please choose from a list)
A2: Heavy, loud
From these two questions the auto chat “expert” had already prepared a diagnosis and price range! The issue is with the engine and repairs can range from $63.24 to $1,169.94.
How could any motorist feel peace of mind with an $1106.70 price gap?! Or on a website that gave such an inaccurate diagnosis?
Use good judgment while using these types of internet utilities. Remind yourself that each person, vehicle and circumstance is unique; and at MOD, certified mechanics handle each situation case by case with careful, dutiful and tailored attention. Mechanic-on-Duty, the Motorist’s Advocate™ specializes in saving it’s members’ money on anything auto related with its proprietary Repair Audit™ and Repair Chat™ services. A stark difference from anything offered on the web, period!
Tuesday, April 20th, 2010
Whether you are deciding to repair your current car or buy a new one, there are a variety of circumstances to consider. Primarily, you must consider
your vehicle’s history, current economic value, its safety and reliability. If your car is currently facing a tremendous repair bill, the easiest solution may be to buy a new one. But is this really your best bet?
Before you make any sort of long-term commitment, do some research and weigh your options. Make an informed decision based on the most feasible financial decision and produces the least amount of anxiety.
We’ve developed a list of tips and circumstances that, we hope, will help you decide to repair or buy a car:
#1 Do not spend more on auto repair bills than your car is worth.
#2 Consider investments: Those already put into your car and have your mechanic evaluate how much more you’ll need to spend to keep it up and
#3 Test yourself: Start setting aside a few hundred dollars every month to see if you can handle a new financial obligation.
#4 Ask your banker or dealer to examine your credit score and propose an interest rate for a loan.
#5 Find a Motorist Advocate™: a certified mechanic who will be reliable and save you money on auto repair bills for your current or new car.
#6 Research reliable warranty companies: because a $2000 repair bill may not be so bad when you are only responsible for $200 of it.
#7 Spend some time with your Mechanic-on-Duty: You can talk about prospective automobile purchases and gather the most up-to-date information regarding fair prices and reliability.
In it’s second year Mechanic-on-Duty, the Motorist’s Advocate™ has been busy helping thousands of drivers save money on auto repairs. join Mechanic-on-Duty and for less than $.25 per day you can be covered.
Tuesday, April 20th, 2010
One Saturday afternoon I arranged for a sitter to watch my two year old while I ran out for a quick oil change.
My regular mechanic was already gone for the day; so I went up the street to the closest name-brand automotive centers. I asked the mechanic at the counter if he could take me right away because I had a sitter at home waiting for me.
After about forty-five minutes I am called up to the service counter and told I need four new tires. I told him, “I’m in a hurry and only wanted an
He said to me, “Okay. But if you don’t get the tires from us now, I will have to charge you for the labor we already did in taking them off; and then
for the labor of putting them on again. You might as well get the new ones on now. It’ll be cheaper. and faster.”
My face turned beat red. I felt embarrassed because I really couldn’t afford all this work…. I didn’t even know how to pick out tires! On top of that,
I felt badly because my son and sitter were at home waiting for me.
The big-chain auto center seemed to have control over my car, time and pocketbook. Unsurprisingly, I wound up leaving with an oil change and four brand new tires.
I really could have used some help. someone who could get me out of that shop with as little financial and emotional stress as possible!
A Motorist’s Advocate TM is a certified mechanic who will take special care in explaining and expressing your consumer rights. Further, they will ensure any and all automotive repairs you decide to have are done at reasonable rates and fair prices.
Friday, April 2nd, 2010
Auto warranty companies routinely insist that repair shops lower the cost of the repair estimates, because they have the inside information on what parts cost and how long each repair should take. Unless you have access to this information as well, you’re overpaying for auto repairs as much as 85% of the time.
Patrice Samuelson* of St. Louis, Missouri had always resisted bringing her car in for service, hoping the problems she noticed while driving would simply go away. But, this time there was no denying that something was seriously wrong with her 2002 Dodge Intrepid. As the car limped into “Mr. Bill’s” repair shop (where both her father and brother always brought their own autos), Patrice steeled herself for the bad news – and she wasn’t disappointed. Her Dodge had “thrown a rod”, according to Bill, and needed an engine. Even using a recycled one, the repair estimate came to a whopping $3,500.
Patrice’s friend Ron convinced her to bring her car to another facility for a second opinion. His diagnosis: the “thrown rod” was actually a loose timing belt. The cost? Just $68.
Her story is not that unique. Americans are overcharged daily for auto repairs. Sometimes, like in Patrice’s case, it was a repair that wasn’t correctly diagnosed (or perhaps an unscrupulous repair facility). Other times, the parts used for the repairs are marked up outrageously. Often the mom-and-pop repair shop just doesn’t know where to find the parts less expensively. And even though industry standards determine how long a repair should take, most people simply don’t have access to that information and some shops take advantage and “pad” the time it took to complete the job.
The following statistics probably won’t surprise many automobile owners:
- The FTC claims that auto repairs are the #1 “service fraud” in the United States
- The National Association of Attorneys General (NAAG) say that that auto repairs are 8th on the national list of consumer complaints
- According to the BBB auto repairs are the 2nd most common consumer complaint filed against businesses
When Samantha Arnold* of Seattle, Washington finally acknowledged that her 2006 Acura MDX wouldn’t go into reverse unless she put her entire weight into shifting gears, she feared it was going to be an expensive repair. When she was told it would cost her $6,250 for a new transmission, she almost resigned herself to the painful price tag. Instead, the process of calling around to other repair shops began and she learned that using an overhauled transmission could reduce the price significantly. In the end, the original repair facility agreed to overhaul her transmission for $3,950 less than their original quote.
So, what is stopping us all from doing this? One reason is that most of us don’t speak the same language as auto mechanics; many of us don’t have the time to shop around. But the biggest reason is that we really don’t know when we’re being overcharged. That’s because, unlike computers or flat screen TVs, we just can’t access pricing information on car parts or repairs. Sure, all of that information is available, most of it online, but virtually none of us is willing to pay hundreds of dollars a month to access it.
Bob Jones* of Austin, Texas loved his Porsche. He knew every repair – from major to minor – would cost him a pretty penny. And he knew how to search online. What he didn’t know was even though he found what he thought was the best price for new tires ($485 each), he was still going to have to get them shipped, at considerable cost.
That is, until someone put him in touch with a local dealer who not only had the tires in stock, but would mount and balance them for only $375 per tire, saving him $440 and the cost of shipping.
Even warranty companies negotiate with repair shops and reduce the cost of the repairs they cover 85% of the time. With three quarters of U.S. cars no longer under any kind of warranty, you need someone to advocate for you or run the risk of overpaying for repairs by hundreds or thousands of dollars every year.
To learn more about how Mechanic-on-Duty, The Motorist’s Advocate™, can take the scare out of auto repairs for you, go to www.MechanicOnDuty.com or call 1-888-690-5MOD (888-690-5663).
* Names have been changed.